Our accessibility goal
We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our accessibility target and reference relevant mobile-platform accessibility practices for iOS and Android. This is a goal, not a claim that every part of Comitiva currently conforms to every WCAG 2.2 Level AA success criterion.
How we work toward accessibility
Our accessibility work includes efforts to:
- give important controls meaningful names, roles, states, and instructions for assistive technologies;
- use readable text, clear structure, sufficient contrast, and appropriately sized touch targets;
- support screen-reader, text-enlargement, keyboard, and other assistive-technology use where the platform and feature allow;
- consider accessibility when designing, developing, and reviewing new features; and
- investigate verified accessibility barriers and prioritize fixes based on severity and reach.
Current status and known limitations
Comitiva has not yet completed a formal third-party accessibility conformance audit. We are continuing internal review and testing, and some parts of the Service may not yet meet our accessibility target.
Areas we are evaluating and improving include:
- screen-reader names, focus order, and state announcements in some newer or more complex app flows;
- layout and text clarity at the largest device text-size settings;
- equivalent descriptions for maps, GIFs, and user-generated photos or videos;
- animation, gesture-heavy tools, media editors, and map interactions used with assistive technologies; and
- content or interfaces supplied by third parties, which may have accessibility behavior outside Comitiva's direct control.
Compatibility
Comitiva is designed for currently supported versions of iOS and Android and for modern web browsers. Accessibility behavior can vary by device, operating-system version, browser, settings, and assistive technology. Keeping your app, browser, operating system, and assistive technology up to date may provide the best available experience.
Accessibility feedback and assistance
If you encounter an accessibility barrier or need help accessing a Comitiva feature, email hello@comitiva.app with the subject line Accessibility feedback. We can also work with you on a reasonable alternative way to access information or support when one is available.
If possible, include:
- the screen, page, or feature you were using;
- what you expected and what prevented you from continuing;
- your device, operating system, and browser, if relevant; and
- the assistive technology or accessibility setting you were using.
Please do not send passwords, SMS verification codes, or other sensitive information. We aim to acknowledge accessibility messages within five business days. The time needed to investigate or fix an issue will depend on its complexity.
Assessment and updates
This statement is based on internal review of Comitiva's current mobile and web experiences. We will update it as our accessibility work, testing, or supported features materially change.